What is ENcourage Community?
ENcourage Community is our user-friendly message board for those wishing to communicate with others about Panic Disorder, Agoraphobia, Anxiety and related topics. Because we know the therapeutic value of knowing that there are others who deal with anxiety-related challenges, we created this forum-our ENcourage Community-to foster a sense of connection amongst our web site visitors. Sharing experiences and information can be key in recovery.
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How do I set up a My ENcourage account in order to post messages?
Setting up a My ENcourage account is easy. First, you must provide a name that is not on our database and a valid email account. This can be done at the following link:
My ENcourage New Account Setup
A temporary password will be sent to the email account you specified along with instructions on how to change your temporary password. This temporary password must be changed in order to activate your account. Once this is done, you can go to the message board page and logon. After you have successfully logged on, you may begin to post messages.
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What type of topics can I post?
Any subjects pertaining to anxiety, as listed above, are welcome. Many folks are looking for answers to specific questions, while others share ideas and answers. We know that bonds and friendships develop on such message boards, and personal messages may be added. Sometimes, our visitors or our board moderator, for example, may inject some humor which we know is great comic relief and great for stress reduction. Our only request is that messages remain sensitive to others' feelings and beliefs; that they remain within reasonable bounds of decency (no potentially offensive posts); and that messages are not posted which are obviously commercial in nature.
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Why don't I see my topic listed after posting?
This is due to the way web browsers work. For example, let's say you displayed our main message board (listing topics only) and then posted a topic. When you return to the main message board, your web browser still has the "original" copy in memory. All you have to do is tell your web browser to "reload" or "refresh" its memory. You can do this by clicking your web browser's reload or refresh button.
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Why don't I see my reply listed?
Just like the previous question, this is due to the way web browsers work. For example, let's say you displayed a message and then posted a followup (reply) to that message. When you return to the page that contains the message you replied to, your web browser still has the "original" copy in memory. All you have to do is tell your web browser to "reload" or "refresh" its memory. You can do this by clicking your web browser's reload or refresh button.
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How does Show Activity work?
On our main message board you have the option of displaying activity up to one year ago. Current activity on a topic could be either the original topic posted (if there are no replies) or the latest reply to that topic. For example, let's say a topic was posted 45 days ago and 3 days ago someone replied to that topic. If you selected "Show activity from last 30 days", you would see that topic from 45 days ago because activity occurred on that topic 3 days ago. Using that same example, if there were no replies to that topic, and you selected "Show activity from last 30 days", you would not see that topic displayed.
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How does Display Topics Per Page work?
The "Display topics per page" option works along with the "Show activity" option. For example, lets say you want to show activity from the last 10 days. With this example, during these last 10 days, there were 25 messages with activity (original post or reply). If you select this activity period (10 days) and select 10 topics per page, you will get 3 pages (one at a time). The first two pages will have 10 topics, the third page will have 5 topics. Each page will allow you to navigate to previous/next pages where applicable.
Note: In order to implement the Detail option (see next question), it was necessary to limit the number of topics per page that can display. That's where the "Display topics per page" option applies. This will allow you to control how many messages to display on each page, from 10 to 50. This is especially useful for those of you with limited computer memory, older computers, slow Internet connections, etc.
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Summary or Detail?
When selecting Summary, topics are summarized by main topic. You must link (click) to get to the main topic's page in order to see each reply for that topic.
When selecting Detail, you are able to see the main topic and all replies to that topic. You can link to the main topic or any reply to that topic directly from the main page.
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How does Previous/Next Message work?
To make it easier to "navigate" through a "thread" or "discussion" or "topic", you can use the Previous/Next Message buttons. These buttons display right after the message text and allow you to go directly to the next message in the order they appear in the list. Take the following example:
 Can You Imagine? - Pat 19:04:51 7/31/1999
(4)
 Re: Can You Imagine? - rosie 15:05:53 8/02/1999
(0)
 Re: Can You Imagine? - Betsy 03:58:28 8/01/1999
(1)
 Re: Can You Imagine? - Pat 12:22:26 8/01/1999
(0)
 Re: Can You Imagine? - SANDRA 23:14:00 7/31/1999
(0)
The topic "Can You Imagine?" has 4 replies. Any followup to this topic that you select will display the appropriate combination of previous/next buttons. In addition to the previous/next buttons, a button will also be provided to return directly to the main topic. If you selected Betsy's message of 03:58:28 8/01/99, you would get the following buttons on that page:
   
Previous would take you to rosie's message of 15:05:53 8/02/1999 and Next would take you to Pat's message of 12:22:26 8/01/1999. Return to Main Topic would take you to the main topic of "Can You Imagine?".
This can be especially handy if you are reading a topic that has several replies all on the same level (all replying to the same message). Instead of having to go back to the main topic in order to click on each item in the list, you can simply use the Previous/Next buttons to read every message in the discussion, from top to bottom.
In the event you post a reply to a message, return to that page and notice the previous/next buttons are taking you to the wrong page, just tell your web browser to "reload" or "refresh" its memory. You can do this by clicking your web browser's reload or refresh button.
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How does the Name Filter work?
When a name is entered in this field, only those messages originated by that name are selected. For example, if you enter the name "Fred" in this field, all messages originated by Fred will be listed.
This field is not case sensitive (if "fred" is entered, it will select messages with names spelled as Fred and fred).
Clicking the Clear button will erase this field. (Note: Clear only works with Internet Explorer and Netscape Navigator web browsers version 4.0 or greater with Javascript enabled).
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How does the email notification work?
When filling out the form to post a new topic or post a followup to a topic, you have the option to be notified via email when one of our readers posts a followup to your message. This email notification will occur through the "life" of the "thread" or "discussion". Let's take the following example:
- Can You Imagine? - Pat 19:04:51 7/31/1999
(4)
- Re: Can You Imagine? - rosie 15:05:53 8/02/1999
(0)
- Re: Can You Imagine? - Betsy 03:58:28 8/01/1999
(1)
- Re: Can You Imagine? - Pat 12:22:26 8/01/1999
(0)
- Re: Can You Imagine? - SANDRA 23:14:00 7/31/1999
(0)
Let's assume both Pat and Betsy selected the option to be notified via email. During the life of this thread, Pat received four replies. Pat will receive four email notifications, one for each reply. And, during the life of this thread, Betsy received one reply. Betsy will receive one email notification.
This email notification will take place immediately after the followup has occurred. Please note that if you posted a message several months ago and someone replies to it today, you will still be notified via email (if, of course, you chose the option to be notified)
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Why didn't I get notified by email?
If you chose the option to be notified via email when one of our readers posts a followup to your message and you were not notified, there could be two possibilites here.
One is that you provided the wrong email address when you posted the message. Please check the board to see if this is the case. If so, and you still wish to be notified, you can contact us with the correct email address and which message it should be applied to. We will be happy to correct this.
The other possibility is that our web hosting service was experiencing problems at the exact time our message board program tried to email you. Unfortunately, this rare situation is out of our control.
If you continue to have problems with our email notification service, please contact us.
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What is "View All" for?
The "View All" link will display only for messages with one or more replies. Clicking on the "View All" link will allow you to see the entire thread (all messages) at once. From this page, you may click on links to post a reply.
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I have a question that is not listed here
Feel free to contact us with any other questions you have.
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